Check-in: Anytime after 4 p.m. (16.00 h)
Check-out: Anytime before 10 a.m. (10.00 h)
Early check-in and late-check-out, subject to availability at a charge.
Early departures will incur the total amount of the entire stay booked.
All reservations must be guaranteed by a credit card.
Deposit policies vary by season and are dependant upon offer booked.
The following policies are applicable to Castello di Casole Hotel stays only. For Cancellation Policies applicable to stays in Casalis or Villas, click here.
Hotel cancellation policies vary by season and are dependant upon offer booked.
- No Shows: Clients who do not show will be charged the entire length of stay booked, the total reservation value.
Children up to 11 years old sharing with parents are free of charge. Please note maximum occupancy below.
Baby cots are free of charge.
Extra bed: Euro 150.00 per day (maximum - one roll away per suite)
**Maximum occupancy per room is 3 people, inclusive of children. Additional adjoining rooms may be requested.
Dogs or cats are allowed; maximum one pet under 10 kg.
Pets are not permitted in the restaurants, fitness center, spa or pool area. Pet fee is Euro 150.00 per stay.
The management reserves the right to request the removal of the pet should it become an issue with other guests.
Pets must be crated if left unattended in the guestroom and must be leashed at all times on property.
Local City Tax: Casole d’Elsa city tax equal to Euro 5.00 per person daily, applicable up to the first five nights. Children under 12 years of age are exempt. Applicable from 01 April to 31 October from 2014 onwards.
Other Conditions: For complete details about other conditions and policies applicable to a stay at Castello di Casole, please click here.